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Artificial intelligence is transforming the electric utility landscape. From customer engagement to asset management, internal operations, and data management, AI is allowing utilities to efficiently and effectively meet the evolving needs of the energy transition. This topic will unpack how electric utilities are utilizing AI throughout the organization, both in the field and the c-suite.
Featured content
AI helps Con Edison predict storm outages and restoration timelines
March 26 | 2:00-2:50 PM | C146
Artificial intelligence and machine learning are being used at Con Edison to withstand the challenges of weather events and their increasing severity across their service territory. Utilizing historical weather, outage, and restoration data, Con Edison is using a tool that identifies similar past storms to help forecast the expected number of outages and customers affected based on upcoming weather forecasts.
Generative AI is transforming Exelon's organization
March 26 | 1:00-1:50 PM | C156
In this session, Exelon will explore how its award-winning analytics team is pioneering the use of generative AI technology to materialize novel capabilities across various organizational functions within the utility's operating companies. .
Artificial intelligence educational opportunities
- Grid Modernization
- Utility University
- System Planning
- Customer Engagement
- Innovative and Emerging Technologies Knowledge Hub
- Policy and Regulation
- Bulk Power
- Artificial Intelligence
- Advanced Distribution Operations
- Reliability and Resilience
- Storms and Wildfires
- DERMS
- Grid Edge Technologies Knowledge Hub
- Workforce
- Digital Transformation
- DER
- Vegetation Management
- Peer-to-Peer Exchange
- AMI
- Asset Management
- Cybersecurity
- Detection and Prevention
- Grid Transformation Knowledge Hub
- Data Analytics
- Grid Edge
- Communication Networks
- Data Centers
8:00 AM
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C148240 mins
- Utility University
- Artificial Intelligence
- Asset Management
- Data Analytics
This Utility University course is open to any attendee with an all-access or utility all-access badge. These courses are first come, first served onsite in Dallas, however, pre-registration is still r ...
11:00 AM
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C144/ 14550 mins
- Customer Engagement
- Artificial Intelligence
- Data Analytics
Southern Company is revolutionizing customer engagement by leveraging generative AI and machine learning through an innovative customer lakehouse to develop a comprehensive 360-degree view of customer ... -
C14150 mins
- Advanced Distribution Operations
- Artificial Intelligence
- Data Analytics
Pacific Gas and Electric (PG&E) has been at the forefront of integrating cutting-edge technologies to enhance the efficiency and reliability of substation operations. This conference session submissio ...Chairperson
1:00 PM
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C15650 mins
- Artificial Intelligence
- Storms and Wildfires
- Asset Management
The increasing frequency and intensity of storms pose significant challenges to electric utilities, emphasizing the need for technological solutions to optimize storm response. Accurate storm outage a ...ChairpersonSpeakers -
C450 mins
- Artificial Intelligence
- Asset Management
Pacific Gas and Electric Company (PG&E) stands at the forefront of innovation in utility operations, continually seeking to optimize efficiency, reliability, and safety. In recent years, the convergen ...Chairperson -
C15550 mins
- Artificial Intelligence
- Workforce
- Digital Transformation
The panel will discuss how PG&E and PSEG are navigating the convergence of AI and generative AI, AR/ VR, analytics, and cloud, and how they have doubled down in their efforts on automation to drive va ...
2:30 PM
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D22460 mins
- Artificial Intelligence
- Peer-to-Peer Exchange
Consider this: What if the grid could speak to us? What would it say? What if we could regularly converse with the grid about what’s happening right now and what should happen? Today, we are focused ...
2:45 PM
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Grid Edge Technologies Knowledge Hub- Booth #2041, Exhibit Floor30 mins
- Grid Modernization
- Artificial Intelligence
- Grid Edge Technologies Knowledge Hub
- Asset Management
Explore how InnPower leapfrogged from Excel sheets to AI Tools. Understand the AI Cake approach to layering AI into a Utility workforce. Discover transformational use cases such as gen-AI for reportin ...
3:00 PM
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C14650 mins
- Artificial Intelligence
- Asset Management
Electrical substations are crucial for the power grid, often situated in remote areas, posing logistical challenges for maintenance. Unexpected faults can lead to network failures or accidents. Hence, ...Chairperson -
C450 mins
- Bulk Power
- Artificial Intelligence
- Asset Management
Evergy, a regulated electric utility that serves more than 1.6 million customers in Kansas and Missouri, partnered with eSmart Systems for a 3-year virtual AI-assisted inspection program of 9000+ mile ...
4:00 PM
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C14050 mins
- Artificial Intelligence
- Cybersecurity
- Detection and Prevention
In the ever-evolving game of cat and mouse between utilities and cybercriminals, AI represents the latest weapon being harnessed by both parties. In this presentation by Sempra's manager of cybersecu ...
9:00 AM
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C450 mins
- Artificial Intelligence
- Reliability and Resilience
- DER
The growth of generative AI (GenAI) has introduced new opportunities for electric utilities. We will explore how Duke Energy and Amazon Web Services (AWS) have partnered to build applications with Gen ...
10:00 AM
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C14150 mins
- Advanced Distribution Operations
- Artificial Intelligence
- DER
- Grid Edge
Ever heard of "the masked load Issue?" With the rising penetration of distributed energy resources (DER), primarily distributed photovoltaics (PV), system operators are blind to the load they need to ...Chairperson
10:15 AM
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Innovative and Emerging Technologies Knowledge Hub- Booth #4733, Exhibit Floor30 mins
- Grid Modernization
- Innovative and Emerging Technologies Knowledge Hub
- Artificial Intelligence
- Digital Transformation
Grid flexibility is a critical enabler of the global energy transition, allowing for the seamless integration of renewable energy sources and enhanced grid resilience. This session will explore how in ...
1:00 PM
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C450 mins
- Artificial Intelligence
- Vegetation Management
- Asset Management
Through an advanced application of AI, EY and Eversource have created a proprietary algorithm to prevent sustained outages by accurately predicting the likelihood of one occurring. In a 2-month proof ...Chairperson -
C15650 mins
- Customer Engagement
- Artificial Intelligence
- Digital Transformation
- Asset Management
In this session, Exelon will explore how its award-winning analytics team is pioneering the use of generative AI technology to materialize novel capabilities across various organizational functions wi ...
2:00 PM
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Grid Transformation Knowledge Hub- Booth #1051, Exhibit Floor30 mins
- Advanced Distribution Operations
- Artificial Intelligence
- DERMS
- Grid Transformation Knowledge Hub
In the 21st century and more recently in the last decade, we are seeing major technological advancements that are having a great impact on the electric grid. Whether it is the latest technologies such ... -
Innovative and Emerging Technologies Knowledge Hub- Booth #4733, Exhibit Floor30 mins
- Innovative and Emerging Technologies Knowledge Hub
- Artificial Intelligence
- Digital Transformation
In this session, we explore the modern factory and how digital integrated management systems help you leverage the power of data to advance innovation and speed to market, improve quality and efficien ... -
C14650 mins
- Customer Engagement
- Artificial Intelligence
- Storms and Wildfires
- Asset Management
Artificial intelligence and machine learning are being used at Con Edison to withstand the challenges of weather events and their increasing severity across their service territory. Utilizing historic ...
3:00 PM
-
C14650 mins
- Artificial Intelligence
- Digital Transformation
- Asset Management
- Data Analytics
In this presentation, we will explore how San Diego Gas & Electric (SDG&E) is transforming its electric distribution network assets through an innovative integration of digital twin, time-series data, ... -
C143/ 14950 mins
- Policy and Regulation
- Bulk Power
- Artificial Intelligence
- Data Centers
AI is being used today by most major companies around the world, and electric utilities are catching up. A safe, reliable, and affordable electric grid that delivers zero-carbon energy to an increas ...Chairperson
3:25 PM
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C15525 mins
- Artificial Intelligence
- Workforce
Thousands of operator-to-field-to-operator calls are completed each year in transmission and distribution operations centers for a given utility. Clear, concise communication between parties is requi ...
4:00 PM
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C14650 mins
- Artificial Intelligence
- AMI
- Asset Management
Maintaining up-to-date customer connectivity is a constant challenge for cooperative utilities. Storms and severe weather cause disruptions that lead to emergency field repairs that may not always be ... -
C15650 mins
- Artificial Intelligence
- Storms and Wildfires
- Asset Management
Wildfire risk is one of the top risks faced by electric utilities today. Fire season is year-round. California and the West have experienced a dramatic increase in the number and intensity of wildfir ...
8:00 AM
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C143/ 149240 mins
- System Planning
- Artificial Intelligence
- Digital Transformation
- Cybersecurity
- Communication Networks
Join us for an insightful and practical session on the potential of quantum technologies for the grid. This session will explore a range of quantum innovations, from those available today, such as qua ...
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